Crystal Quest Triple 8 Stage undersink Flouride Water Filter System Review

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(More customer reviews)Since you will also have to buy filter replacement cartridges from Crystal Quest for the life of the product, consider my review before buying.
Given the choice, I would not buy a Crystal Quest product again. This is due to the fact their Customer Service is terrible! (So is their Shipping Dep't and Quality control in my case - kind of scary!) I bought a similar product from them and it was missing parts. I called them and what followed is my worst customer service experience ever. They continuously reneged on promises made to me (several times), giving excuses when I called in (and I had to follow up myself EVERY time) such as "I asked so and so to call you" or "I was overruled by another dep't".
I am not alone - read other reviews for Crystal Quest products.
UPDATE: I ordered a water testing kit online to test the floride, chlorine, etc content of the undersink water filtering kit and cartridge I had received. Multiple tests (even at super low flow rates) revealed it DID NOT FILTER CHLORINE! (It left .25-.50 ppm of chlorine - the same as our tap water results.) Tests on my Brita filter DID filter all chlorine. So, I called customer service to explain and they kindly mailed me another filter - same result! I have sent back everything for a refund, since it does not work as intended. Who monitors these water filtering companies? I will be ordering now from a (hopefully) real water filtering company. I hope I have saved someone else the trouble of having to installing this product only to have to return it.

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In stage 1, water travels through a a solid carbon cartridge for removing volatile organic carbon compounds (VOC's, insecticides, pesticides and industrial solvents).* In stage 2, water flow through a FLUORIDE REMOVAL cartridge. containing synthetic Aluminum Oxide absorbant media. Specifically designed to have a high affinity for Fluoride, Lead and Arsenic. It removes metals through a mixture of adsorption and chemical reaction with the media, therefore, the elimination is not reliant on ion exchange. It has uniform particle size, is physically stable and can be used over a wide pH range. Capacity: 4500 ppm Fluoride (Avg. 1000 to 1500 Gallons) .* As high as 11000 ppm F+ with effluent levels below 0.2 ppm from 10 ppm F+ feed.* Then water travel through a 6-stage cartridge, removes hundreds of contaminants from water.* Provides (1-3 years)* of quality safe and pure water. Recommended flow rate: below 0.5 GPM Easy to use and install on all standard sinks.

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